Independent specialists exclusively for Sub-Zero refrigeration and Wolf cooking appliances. Same-day service, OEM parts on every truck, fully insured with proper COI ready for any luxury building.
By focusing exclusively on Sub-Zero and Wolf, our technicians know every model, every error code, and every common failure point — from older classic units through last year's models.
Built-in and integrated refrigerators, wine coolers, ice makers, undercounter units, and freezer drawers.
Gas and dual-fuel ranges, rangetops, cooktops, wall ovens, steam ovens, and warming drawers.
Most appliance companies try to fix every brand. We don't. Four things we focus on relentlessly — by saying no to everything else.
Call us and we'll come the same day. Weekends and evenings included. Emergency response available 24/7.
No voicemail. Ever. We answer 24/7 and confirm appointments within 10 minutes.
Proper COI sent in 30 minutes for any luxury building. Doorman protocol followed every time.
Common parts ride with us. Most repairs finished on the first visit. Special orders in 1–2 days.
A flat $125 service call covers your complete on-site diagnostic — applied in full to your repair when you move forward. Same rate for any visit, any time.
A complete on-site diagnostic. A factory-trained technician arrives at your home, fully assesses the issue, and provides a written, itemized repair estimate — all for a flat $125.
Credited toward your repair. When you move forward with the work, the full $125 is applied to your repair total — so the visit effectively pays for itself.
One flat rate, any time. Same-day, weekend, evening, or emergency — the service call is always $125. No tiered pricing. No after-hours surcharges.
Our process is designed around one rule: respect your time. Most repairs are completed on the first visit.
We answer immediately, ask for model, problem, and your building, then confirm the service fee and schedule a 2-hour window.
~3 minMarked van, technician name texted ahead, shoe covers and floor protection at the door. COI sent to the super before we arrive.
Same dayWe diagnose the exact problem and give you a written, itemized estimate. You approve the work on the spot or take time to think.
~30 minCommon parts ride with us — most repairs complete the same day. Sealed-system work or rare parts scheduled within 48 hours.
1–2 visitsA sample of recent jobs completed across Manhattan and Brooklyn. Building names omitted for privacy — neighborhoods shown.
Upper East Side · Compressor & control board replaced · 4 hours
Tribeca · Spark module & igniter replaced · 1.5 hours
Park Slope · Compressor, dryer & refrigerant recharge · 5 hours
Brooklyn Heights · Bake element & ignition switch replaced · 2 hours
SoHo · Evaporator fan motor & thermistor replaced · 2.5 hours
West Village · Burner heads, spark electrodes & gaskets replaced · 2 hours
Manhattan and Brooklyn are our primary same-day zones. Westchester, Nassau, Bergen NJ, and select Queens neighborhoods serviced by appointment.
Selected reviews from real customers across Manhattan and Brooklyn.
"Our Sub-Zero 648 stopped cooling Friday night before a dinner party. They were at the building by 9am Saturday with the compressor on the van. Fixed the same day, party went on."
"A 'factory authorized' company misdiagnosed our Wolf range and quoted us for a major repair. These guys came out, found the right problem at a much lower cost, and fixed it the same day."
"COI sent within 20 minutes. Building rejected the first version for wrong language — they had it corrected in an hour. Doorman didn't even hold them up. This is how building work should go."
"Told me the service call fee up front. Other companies hide that until they're standing in your kitchen. I respect honest pricing more than 'free quotes'."
"Wolf wall oven door spring snapped, the door was hanging open. They had the OEM spring on the truck and finished in 40 minutes. Cheaper than I expected too."
"Used them twice — first for the ice maker, again for the wine fridge. Same tech both times, knew the building, knew my units. That continuity matters."
Manhattan, Brooklyn, and the surrounding luxury communities trust us with their Sub-Zero and Wolf appliances.
Pick a time that works for you and we'll confirm within minutes. For fastest service, call us directly at (917) 924-8050.
Pick your appliance, choose a 2-hour window, and our dispatcher will confirm by text and email within 15 minutes during business hours.
Call now. We answer every call — no voicemail, no callback queue. Same-day service available in Manhattan and Brooklyn. Weekend and emergency service on call 24/7.
(917) 924-8050